{"id":2984,"date":"2020-06-05T10:18:02","date_gmt":"2020-06-05T08:18:02","guid":{"rendered":"https:\/\/www.predsjednik.hr\/?page_id=2984"},"modified":"2023-11-27T15:29:28","modified_gmt":"2023-11-27T14:29:28","slug":"citizen-relations-service","status":"publish","type":"page","link":"https:\/\/www.predsjednik.hr\/en\/access-to-information\/citizen-relations-service\/","title":{"rendered":"Section for General Public Enquiries"},"content":{"rendered":"\n<p>The Section for General Public Enquiries performs:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>expert and administrative tasks related to citizens\u2019 petitions and complaints;<\/li>\n\n\n\n<li>tasks of preparing decisions within its scope made by the President of the Republic;<\/li>\n\n\n\n<li>tasks related to drafting general official documents within its scope;<\/li>\n\n\n\n<li>expert and administrative tasks related to the receipt of requests for pardon;<\/li>\n\n\n\n<li>expert and administrative tasks related to recognitions that are bestowed by the President of the Republic;<\/li>\n\n\n\n<li>tasks related to drafting documentation needed for the procurement of recognitions; attends to their procurement and archiving;<\/li>\n\n\n\n<li>tasks related to keeping records of civil recognitions that were bestowed;<\/li>\n\n\n\n<li>tasks related to the continuous monitoring of positive legal regulations in the Republic of Croatia within its scope; and performs other tasks by order of the Head of Cabinet and the Head of Office.<\/li>\n<\/ul>\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n<!--CONTACT BLOCK PRIMARY-->\n<div class=\"c-contact-block c-contact-block--primary\">\n\n    <div class=\"c-contact-block__title\">\n\t\t            <h3 class=\"u-b0 u-fw-500\">Contact \u2013 Section for General Public Enquiries<\/h3>\n\t\t    <\/div>\n\n    <div class=\"c-contact-block__list\">\n\t\t                <!--single-->\n                <div class=\"c-contact-block__single\">\n\t\t\t\t\t                        <span class=\"c-contact-block__label u-b2 u-fw-500\">\n                            <svg class=\"u-icon u-icon--phone\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 17\">\n    <path d=\"M15.5804 11.7671L13.3429 9.52955C12.5438 8.73043 11.1853 9.05011 10.8656 10.0889C10.6259 10.8082 9.82675 11.2077 9.10754 11.0479C7.50929 10.6483 5.35166 8.5706 4.95209 6.89244C4.71236 6.1732 5.19183 5.37407 5.91104 5.13437C6.9499 4.81472 7.26955 3.45621 6.47043 2.65709L4.23288 0.41954C3.59358 -0.139847 2.63464 -0.139847 2.07525 0.41954L0.556915 1.93787C-0.96142 3.53612 0.71674 7.77148 4.47262 11.5274C8.2285 15.2832 12.4639 17.0413 14.0621 15.4431L15.5804 13.9247C16.1399 13.2854 16.1399 12.3265 15.5804 11.7671Z\"\/>\n<\/svg>\n                        <\/span>\n\t\t\t\t\t                        <span class=\"c-contact-block__value u-b2\">01 48 05 344 \/ 01 45 65 261<\/span>\n\t\t\t\t\t                <\/div>\n                <!--end single-->\n\t\t\t                <!--single-->\n                <div class=\"c-contact-block__single\">\n\t\t\t\t\t                        <span class=\"c-contact-block__label u-b2 u-fw-500\">\n                            <svg class=\"u-icon u-icon--fax\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 19 17\">\n    <path d=\"M17.3301 6.67969H1.66992C0.74909 6.67969 0 7.42878 0 8.34961V11.6895C0 12.6103 0.74909 13.3594 1.66992 13.3594H3.93359V12.8027C3.93359 11.8819 4.68268 11.1328 5.60352 11.1328H13.3965C14.3173 11.1328 15.0664 11.8819 15.0664 12.8027V13.3594H17.3301C18.2509 13.3594 19 12.6103 19 11.6895V8.34961C19 7.42878 18.2509 6.67969 17.3301 6.67969ZM11.7266 9.46289C11.4191 9.46289 11.1699 9.21366 11.1699 8.90625C11.1699 8.59876 11.4191 8.34961 11.7266 8.34961C12.034 8.34961 12.2832 8.59876 12.2832 8.90625C12.2832 9.21366 12.034 9.46289 11.7266 9.46289ZM13.9531 9.46289C13.6457 9.46289 13.3965 9.21366 13.3965 8.90625C13.3965 8.59876 13.6457 8.34961 13.9531 8.34961C14.2605 8.34961 14.5098 8.59876 14.5098 8.90625C14.5098 9.21366 14.2605 9.46289 13.9531 9.46289Z\" \/>\n    <path d=\"M12.2832 0.0563965V2.22663H14.4534C14.2315 1.13773 13.3721 0.278311 12.2832 0.0563965Z\" \/>\n    <path d=\"M5.04688 0C4.7392 0 4.49023 0.248967 4.49023 0.556641V5.56641H14.5098V3.33984H11.7266C11.4189 3.33984 11.1699 3.09088 11.1699 2.7832V0H5.04688Z\" \/>\n    <path d=\"M13.3965 16.6992C13.7042 16.6992 13.9531 16.4503 13.9531 16.1426V12.8027C13.9531 12.4951 13.7042 12.2461 13.3965 12.2461H5.60352C5.29584 12.2461 5.04688 12.4951 5.04688 12.8027V16.1426C5.04688 16.4503 5.29584 16.6992 5.60352 16.6992H13.3965ZM7.27344 13.916H11.7266C12.0342 13.916 12.2832 14.165 12.2832 14.4727C12.2832 14.7803 12.0342 15.0293 11.7266 15.0293H7.27344C6.96576 15.0293 6.7168 14.7803 6.7168 14.4727C6.7168 14.165 6.96576 13.916 7.27344 13.916Z\" \/>\n\n<\/svg>\n                        <\/span>\n\t\t\t\t\t                        <span class=\"c-contact-block__value u-b2\">01 45 65 268 <\/span>\n\t\t\t\t\t                <\/div>\n                <!--end single-->\n\t\t\t                <!--single-->\n                <div class=\"c-contact-block__single\">\n\t\t\t\t\t                        <span class=\"c-contact-block__label u-b2 u-fw-500\">\n                            <svg class=\"u-icon u-icon--phone\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 20 16\">\n    <path d=\"M0.417942 1.23026C3.16286 3.58018 7.97935 7.7144 9.39497 9.00345C9.58501 9.17743 9.78884 9.26588 10.0004 9.26588C10.2116 9.26588 10.4151 9.17826 10.6047 9.00511C12.0215 7.71479 16.838 3.58018 19.583 1.23026C19.7539 1.08424 19.7799 0.82757 19.6416 0.649049C19.3217 0.236528 18.8449 0 18.3338 0H1.66712C1.15607 0 0.679153 0.236528 0.359349 0.649089C0.220989 0.827571 0.247044 1.08424 0.417942 1.23026Z\"\/>\n    <path d=\"M19.7583 2.50362C19.6106 2.43413 19.4369 2.45837 19.314 2.56451C16.2699 5.17311 12.3848 8.5168 11.1625 9.63021C10.4764 10.2562 9.5243 10.2562 8.83664 9.62938C7.53375 8.44272 3.17094 4.6935 0.686016 2.56447C0.562305 2.45833 0.388164 2.43492 0.24168 2.50358C0.0944141 2.57273 0 2.72163 0 2.88574V13.4782C0 14.4074 0.747461 15.1629 1.66668 15.1629H18.3334C19.2525 15.1629 20 14.4074 20 13.4782V2.88574C20 2.72163 19.9056 2.57233 19.7583 2.50362Z\"\/>\n<\/svg>\n                        <\/span>\n\t\t\t\t\t                        <span class=\"c-contact-block__value u-b2\">gradjani@predsjednik.hr <\/span>\n\t\t\t\t\t                <\/div>\n                <!--end single-->\n\t\t\t    <\/div>\n\n<\/div>\n<!--end CONTACT BLOCK PRIMARY-->\n\n\n\n<h2 class=\"wp-block-heading\">General Public Enquiries<\/h2>\n\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2228-o1\" lang=\"hr\" dir=\"ltr\" data-wpcf7-id=\"2228\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2984#wpcf7-f2228-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontakt obrazac\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2228\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"hr\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2228-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"c-form__success js-form-custom-success\" id=\"#form-success\">\n<div class=\"c-form__success-title u-a4\">Your inquiry is submited<\/div>\n<div class=\"c-form__success-description u-b0\">\nYou have successfully submitted your inquiry to the Office of the President of the Republic of Croatia! You will receive a reply as soon as possible. Thank you!\n<\/div>\n<\/div>\n\n<div class=\"c-form c-form--in-article js-form-custom\">\n\n<div class=\"c-form__row-split\">\n\n<fieldset class=\"c-form__split-column\">\n<label><div class=\"c-form__label u-b3 u-uppercase\">First name*<\/div> <span class=\"wpcf7-form-control-wrap\" data-name=\"ime-osobe\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter first name\" value=\"\" type=\"text\" name=\"ime-osobe\" \/><\/span><\/label>\n<\/fieldset>\n\n<fieldset class=\"c-form__split-column\">\n<label><div class=\"c-form__label u-b3 u-uppercase\">Last name*<\/div> <span class=\"wpcf7-form-control-wrap\" data-name=\"prezime\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter last name\" value=\"\" type=\"text\" name=\"prezime\" \/><\/span><\/label>\n<\/fieldset>\n\n<\/div>\n\n<fieldset>\n<label><div class=\"c-form__label u-b3 u-uppercase\">Email*<\/div> <span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter email\" value=\"\" type=\"email\" name=\"email\" \/><\/span><\/label>\n<\/fieldset>\n\n<fieldset>\n<label><div class=\"c-form__label u-b3 u-uppercase\">Message*<\/div> \n<span class=\"wpcf7-form-control-wrap\" data-name=\"poruka\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your message\" name=\"poruka\"><\/textarea><\/span>\n<\/label>\n<\/fieldset>\n\n<fieldset>\n<div class=\"c-form__file-upload js-custom-file-upload\">\n<label>\n<div class=\"c-form__label u-b3 u-uppercase\">Attachment<\/div> \n<span class=\"wpcf7-form-control-wrap\" data-name=\"prilog\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file js-custom-file-upload-input c-form__image-upload-input\" accept=\".gif,.png,.jpg,.jpeg,.pdf\" aria-invalid=\"false\" type=\"file\" name=\"prilog\" \/><\/span>\n<\/label>\n<div class=\"c-form__file-upload-trigger js-custom-file-upload-trigger\">\n<span class=\"c-form__file-upload-label u-b0\">Add attachment (max 5mb)<\/span>\n<div class=\"c-form__file-upload-info js-custom-file-upload-info\">\n<div class=\"c-form__file-upload-info-inner\">\n<span class=\"c-form__file-upload-name js-custom-file-upload-name u-b0\"><\/span>\n<span class=\"c-form__file-upload-size js-custom-file-upload-size u-b2\"><\/span>\n<\/div>\n<\/div>\n<div class=\"c-form__file-upload-reset js-custom-file-upload-cancel\"><\/div>\n<\/div>\n<\/div>\n<\/fieldset>\n\n<fieldset>\n<button data-no-swup id=\"submit\" class=\"wpcf7-form-control wpcf7-submit c-button c-button--filled c-button--full u-b0 js-form-custom-submit\">\nSend enquiry <span class=\"c-button__loader\"><\/span>\n<\/button>\n<\/fieldset>\n\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>The Section for General Public Enquiries performs: Contact General Public Enquiries<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2975,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/in-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2984","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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